Once you found your desired item add the quantity and size if necessary then click "Add to bag" on the pages displaying the products you want to purchase. This will take you to a new page where you can Update Quantities, Continue Shopping, or Proceed to
Checkout. You can then continue browsing the site and adding more items to your cart. When you're ready to complete your order, go to my bag, To change the quantity of a specific product, enter the desired number of items in the Qty box beside the product description and price, then select update cart. The cart subtotal beneath product descriptions will adjust with your new quantities.
If you are a new customer click on the new customer tab and the site will guide you through the process of setting up an account and password.
For return customers please enter your e-mail address and password to access your account and complete the transaction. Once you’ve logged in choose your payment option and confirm your credit card details. If you don’t want to use the credit card you’ve used previously simply click the edit button to enter your new credit card details. You can also edit the saved billing and ship to address.
Once all is confirmed click on the PROCESS Order. You will get a confirmation # and a confirmation e-mail. Your order will mail out within the next 24 – 48hrs.
Before using a coupon, review the coupon restrictions that were provided to you. They include:
effective dates of the coupon
value of the coupon, as well as any minimum purchase requirements or maximum savings limits
any restricted items or category of restricted items
After adding the items you want to your shopping cart and choosing where and how to ship your items, you will arrive at the billing page where a coupon can be entered. Simply enter your coupon code and click the checkout button. The discount amount will be displayed in the order total area. Once you see that the coupon has been applied correctly, simply click the "process my order " button to complete your order.
Pay by Credit Card
Glitzs.co.uk presently accept credit card payments issued by Visa, MasterCard, American Express and Discover. The CVV # is required to ensure your credit card details are valid. You must provide us with a working phone number in order for us to contact you to confirm your order in the event that any problems arise.
Your browser and the
Glitzs.co.uk secure server encrypt confidential information during transmission, ensuring that transactions stay private and protected. If any unauthorized use of your credit card occurs as a result of your purchase from
Glitzs.co.uk, simply notify your card provider in accordance with its reporting rules and procedures.
To pay with a money order, please print out and use our convenient Mail Order Form. If the money order is not received within 7 business days of placing the order, the order will be cancelled and all items will be put back in stock. If you don't have access to a printer, we can mail you a copy of the order form.
See our Instructions
Pay by Wire Transfer Please call us Toll
Free: 020-8002-9657 for this option.
We try our best to ship orders as quickly as possible, with about 96% of all orders shipped and delivered on time. Most items are normally shipped within 48 hours, assuming placed on a regular business day, availability, and paid with credit card without complication. Some delays, however, may occur. The following list of the top reasons for these delays is provided to help customers to understand the process and avoid delays. Please e-mail us if you have any questions or suggestions. Order Delays can be the result of the following.
1. Credit Card not authorized. When the billing address and zip code do not match what the bank has on file, we first call the customer to verify the correct address. On occasion we'll contact your bank to provide us with an address verification. A declined credit card can be another delay, but feel confident that a Glitzs customer service representative will be in contact with you to quickly resolve any order issues.
2. Billing address different from shipping address. The billing address must be the address the bank has on file. Sometimes a copy of picture ID is required. We take online fraud and identity theft very seriously. Please understand that order delays are most often caused by activities on our part that safeguard you from possible fraud.
3. Incorrect shipping address. Please know that we do everything we can to minimize this issue by calling customers to verify if an address seems problematic. However it is the responsibility of the customer to verify the accuracy of all billing and shipping information, and to take the time to look over your order. An email confirmation of your information can go a long way towards speeding up your order.
4. Holiday Delays. USPS does not guarantee any shipment timeframes during the winter holiday season. Make your gift purchases and arrangements early and avoid the holiday rush!
5. Item not in stock, or backorder. We will contact you if you have ordered a backorder or out of stock item with an expected arrival time. Most backorder items are listed as such on our site, so take the time to check and make sure that the item isn't marked waitlisted if you need it in a hurry!
6. Orders placed during non-business hours. We are open 14:00 - 22:00 GMT Monday - Thursday & Friday 14:00 - 18:00 GMT. Orders placed out of office hours, over the weekend & on holidays will not be processed until the next business day
You can cancel an order by calling our automated Customer Service number at 020-8002-9657. You will need your order number. Alternatively, you can email us, but it may take up to 6 hours for us to respond to your email. Orders are cancelable until they are sent to our warehouses for shipment. If it is too late to cancel an order, you can always return the item to us within 30 days of receipt. Please see our Return Policy for more information.
